Terms & Conditions

Welcome to Tamu & Glow. By accessing our website and purchasing our products or services, you agree to the following terms and conditions.

1. General

These terms apply to all visitors, users, and customers of the Tamu & Glow website and services. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products & Pricing

All products are handmade in small batches using natural ingredients. Colors, textures, and scents may vary slightly from batch to batch — this is normal and does not affect quality or efficacy. Prices are listed in Canadian dollars (CAD) and are subject to change without notice.

3. Orders & Payment

By placing an order, you agree to provide accurate and complete information. We accept payment via the methods shown at checkout. Orders are confirmed only after successful payment processing. We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.

4. Shipping

We aim to ship orders within 3-5 business days. Delivery times are estimates and may vary based on carrier delays, customs, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier.

5. Returns & Refunds

Please refer to our Return Policy for full details on returns, exchanges, and refunds.

6. Academy Programs

Enrollment in Tamu & Glow Academy programs is subject to availability. Program content, schedules, and prices may change. Certificates of completion are awarded upon satisfactory completion of all required coursework.

7. Intellectual Property

All content on this website — including text, images, logos, recipes, and training materials — is the property of Tamu & Glow and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Tamu & Glow is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the product or service in question.

9. Contact

For questions about these terms, please contact us at tamuandglow@gmail.com or via WhatsApp at (204) 998-2359.