Shipping Information

Processing Time

Every order is handmade in small batches. Please allow 2–4 business days for your order to be carefully crafted, packaged, and shipped.

Canada

• Standard shipping: 3–7 business days
• Express shipping: 1–3 business days
• Free standard shipping on orders over $100 CAD
• Local pickup available in Winnipeg, MB

United States

• Standard shipping: 7–14 business days
• Express shipping: 3–5 business days
• Customs duties and taxes are the buyer's responsibility

International

We ship worldwide. Delivery times range from 10–21 business days depending on destination. Buyers are responsible for any customs fees, duties, or import taxes.

Tracking

A tracking number is emailed to you once your order ships. Please allow 24–48 hours for tracking to activate.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, contact us within 7 days at tamuandglow@gmail.com. See our Return Policy for details.